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12: Elements of Great Managing

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More than a decade ago, The Gallup Organization used its database of more than 1 million employee and manager interviews to identify the dozen elements most important for sustaining high performance. These were described in the popular First, Break All the Rules. This follow-up -- based on a much larger sample of 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages -- combines the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. 12 follows successful managers in real-life situations as they harness employee engagement to rescue a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world. 12 explains in clear detail how to apply an understanding of human nature to transform any company -- as well as its managers and workers.

Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.

Additional Info

Name 12: Elements of Great Managing
SKU 48.53541
Year published 39022
Page count 237
Publisher Gallup Press
ISBN 97815956229982
Author Rodd Wagner^James K. Harter
Format No


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