Building Customer Loyalty: How YOU Can Help Keep Customers Returning, Revised Edition

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Building Customer Loyalty – How you Can Help Keep Customers Returning focuses on simple concepts and ideas to help each individual in an organization understand his or her critically important role in every one-on-one customer interaction. The book provides tips and techniques for offering extraordinary service to both internal and external customers and helps each person learn to create positive memorable customer experiences, build lasting customer relationships, attract new customers while keeping the current ones, and have fun doing it.

NameBuilding Customer Loyalty: How YOU Can Help Keep Customers Returning, Revised Edition
AuthorBarbara Glanz
Published Year2011
Page Count112
PublisherBarbara Glanz
FormatPaperback
SKU48.21512-2

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