Can We Talk?: Seven Principles for Managing Difficult Conversations at Work

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Having difficult conversations at work is a necessary discomfort. Instead of avoiding these conversations with your boss, colleagues or direct reports, you need a strategy that won't leave you feeling like you were being talked at or ignored. The key to solving this problem starts and ends with changing the conversation. 

Recognizing that it takes two people to engage in meaningful conversation, Can We Talk? outlines what each contributor needs to do to achieve the best possible result. Illustrated with scenarios from everyday work situations, the author offers guidance on how to create the right conditions for a meaningful discussion as well as defining the seven key principles that enable both parties to gain a deeper understanding of what the other person may be thinking and establish their point of view more clearly. 

About the Author 

Roberta Chinsky Matuson is a globally known thought leader who helps leaders achieve dramatic improvements in employee engagement, retention, productivity and profitability. Based in Brookline, Massachusetts, she is the CEO and founder of Matuson Consulting, where she works with Fortune 500 companies and mid-size, emerging companies to create teams that achieve extraordinary results. 

She is a seasoned speaker and the author of five books and blogs for Fast Company, Glassdoor, Forbes and Thrive Global. She is frequently cited in national media including The New York Times, The Wall Street Journal, Chicago Tribune,, and NPR.
NameCan We Talk?: Seven Principles for Managing Difficult Conversations at Work
AuthorRoberta Chinsky Matuson
Published Year2021
Page Count232
PublisherKogan Page