Customer Service Essentials- Individual

(0) No Reviews yet
Member: $89.00
Nonmember: $99.00
• Individual purchase (purchasing/registering yourself)
• Corporate purchase (purchasing/registering for 1 person other than yourself OR purchasing/registering more than one person from the same company that does or does not include you. Please check out with your business email address.)
Back

In this video-based program, critical elements of Customer Service Excellence are discussed, including: how to make customers feel welcomed and important; what customers want; common customer service mistakes; a model for meeting and greeting customers; and how to deal with the emotional and practical aspects of unhappy customers. A two-page quick reference guide accompanies the videos in this program.

Run time: 25 minutes

Back
NameCustomer Service Essentials
SKUEL-DC-105
Back
Back

Ratings & Reviews

No reviews available

Be the first to Write a Review