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Organizational Toxin Handlers: The Critical Role of HR, OD, and Coaching Practitioners in Managing Toxic Workplace Situations


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This book examines the important role of HR practitioners acting as toxin handlers within their organizations and the dangers they face when dealing with toxic workplace emotions caused by difficult organizational decisions, such as mergers and acquisitions, staff reductions, and restructurings. 

Exploring what they do, why they do it, and the personal and professional rewards created by the work, it also examines the dangers that await them in terms of risks to their personal well-being. 

About the Author 

Teresa A. Daniel currently serves as Dean and Professor of the Human Resource Leadership Programs at Sullivan University, USA. She is also the Chair for the HRL concentration in the university’s PhD in Management program. 

Dr. Daniel has a significant body of research in HR with an emphasis on two primary areas of inquiry: (1) counterproductive work behaviors (focused on workplace bullying, sexual harassment, and toxic leadership), and (2) HR’s unique role and its impact on organizational effectiveness (e.g., in the management of toxic workplace emotions, responding to situations of workplace bullying and harassment, dealing with toxic leaders, and the management of people during mergers and acquisitions). 

Dr. Daniel was honored as an Initial Fellow of the International Academy on Workplace Bullying, Mobbing, and Abuse in 2014 and received the Distinguished Alumnus Award at Centre College in 2002. Most recently, she was the 2019 Grand Prize Winner of the national SHRM HR Haiku contest.
NameOrganizational Toxin Handlers: The Critical Role of HR, OD, and Coaching Practitioners in Managing Toxic Workplace Situations
AuthorTeresa A. Daniel
Published Year2020
Page Count197
PublisherPalgrave Macmillan
FormatPaperback
SKU9783030516840-AMZ
ISBN9783030516840