Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling C


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Perfect Phrases for the Right Situation, Every Time

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

NamePerfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
AuthorSusan Benjamin
Published Year2007
Page Count240
PublisherMcGraw-Hill Education
FormatPaperback
SKU48.33081
ISBN9780071493048