Simple Truths of Service

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An unforgettable true story about a young man with Down Syndrome, who changes the culture of a grocery store by being creative and giving the customers more than they expect. Best-selling authors Ken Blanchard and Barbara Glanz have written a book that your company can use to reshape their culture around serving the customer. This book will become a customer-service classic. This story will grab your heart and get your creative juices flowing on ways to create customer enthusiasm in your organization

NameSimple Truths of Service
AuthorMaynard, Cooper & Gale, P.C. | Barbara Glanz
Published Year2005

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