Successful Employee Communications: A Practitioner's Guide to Tools, Models and Best Practice for Internal Communication, 2nd edition

Successful Employee Communications explores how to help organizations work with purpose, be better listeners and connect with employees who have higher expectations and new ways of working. Easy-to-follow frameworks and checklists will help you conduct an internal communication audit, develop and measure a communication plan, work with difficult news and behavior change, and support leaders to be more effective communicators.

About the Authors

Sue Dewhurst spent 20 years working as a senior internal communicator and for the past decade focused on learning and development, serving as an internal communications trainer and coach. Her models and frameworks are used in organizations worldwide.
Liam FitzPatrick is experienced in change management, PR and internal communications in-house and for major consultancies. He lectures on developing teams, research, and planning, and has served as an external examiner at UK universities

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