The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations
Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first. People will go the extra mile for leaders who show they are genuinely concerned not just with what employees can do but with who they are and can become.
But while most leaders think of themselves as caring leaders, not all demonstrate that care in consistent ways. Your employees will judge you by your actions, not your intentions. Younger takes an often nebulous, subjective concept and makes it concrete and actionable. Leaders have the power to change the lives of those they lead. They shouldn't just want to care, they should see caring as imperative for the success of their employees and their organization.
About the Author
Heather Younger is the founder and CEO of Employee Fanatix, an organization dedicated to inspiring and training leaders to put their employees first. She is a frequent keynote speaker, host of the weekly podcast Leadership with Heart, an active member of the Society for Human Resources Management, and certified in Emotional and Social Intelligence and as a DiSC trainer and coach.
She has a law degree from the University of Colorado Boulder and is the author of The 7 Intuitive Laws of Employee Loyalty.
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