The HardTalk Handbook: The definitive guide to having the difficult conversations that make a difference
This book is approved for SHRM recertification credit.
Discover why we’d rather ‘put up’ instead of ‘turn up’ and how our natural instinct to ‘speak louder’ is far less important than ‘listening hard’. Whether you need to tell a colleague they smell, that your boss’s approach is ineffective or any other type of HardTalk you have experienced, this Handbook will show you the skills you need to succeed at the conversations that make all the difference.
|Name||The HardTalk Handbook: The definitive guide to having the difficult conversations that make a difference|
|Publisher||CreateSpace Independent Publishing Platform|