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Walking Working Surfaces: What You'll Need to Know for Supervisors & Employees

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All across the United States, business leaders and managers--in large, midsize, and small companies, in all industries and with all kinds of workforces--are responding to the changes in the economy, the workforce, and in work itself. These changes have prompted an intense interest in making workplaces more effective and flexible in ways that benefit the employer and employee alike, such as improved employee health and turnover and greater organizational profits and productivity. The purpose of WORKFLEX is to provide the most essential information that HR leaders need to know about workplace flexibility so they can make it an effective reality in their workplaces. It includes research, legal, and experience-based perspectives and in-depth case studies of workplace flexibility as well the tools and techniques needed to translate those perspectives into action.

This is a PDF-formatted e-book.


Preface: Effective And Flexible Workplaces--A Research Perspective on Workflex

Introduction: Many Paths Lead To Workflex--Voices From the C-Suite

Section I: The Status of Workflex Trends--2005 To 2012

Section II: Workflex in Action: Case Studies and Tools From Promising Practices

Chapter 1: Choices in Managing Time

Chapter 2: Flex Time and Flex Place

Chapter 3: Reduced Time

Chapter 4: Time Off

Chapter 5: Flex Careers

Chapter 6: Dealing With Overwork

Chapter 7: Culture of Flexibility

Section III: How to Create and Maintain Workflex in Your Organization

Chapter 8: Understanding the Context

Chapter 9: Improving Workflex at Your Organization is a Team Sport

Chapter 10: Getting Specific--Aligning the People Strategy With Flexibility Goals

Chapter 11: Drawing Conclusions--Where Do You Go From Here?

Chapter 12: Two Steps Forward and One Step Back

Chapter 13: Implementation--Moving To Action

Chapter 14: Develop a Communications Strategy

Chapter 15: Maintaining the Momentum

Chapter 16: Diagnostic Toolkit

Section IV: Workflex and the Laws--Understanding Compliance

Chapter 17: Americans with Disabilities Act (ADA) of 1990

Chapter 18: Title VII, Pregnancy Discrimination Act of 1978 and Family Responsibility


Chapter 19: The Family and Medical Leave Act (FMLA) of 1993

Chapter 20: The Fair Labor Standards Act (FLSA) of 1938

Chapter 21: The Patient Protection and Affordable Care Act (PPACA) of 2010

Chapter 22: The Uniformed Services Employment and Reemployment Rights Act (USERRA) of


Chapter 23: Occupational Safety and Health Act (OSHA) of 1970

Chapter 24: Information About Workers' Compensation Laws

Section V: How to Use Human Capital Metrics to Assess Workflex

Section VI: Advice From Experts

Appendix: Sample Tools And Templates



“What a wonderful resource you have created. Your guide is so comprehensive--sharing a tremendous amount of best practices in all industries, policies, programs, diagnostic tools and metrics, even covering compliance.”

-- Lora Geiger, Director of Human Resources, TURCK Inc.

“The importance of creativity and collaboration in designing flexible work arrangements that work for the company and the employee cannot be underestimated. It makes sense that organizations have guidelines around these options, but when managers and employees take a deep breath, take a leap and take time to innovate within those guidelines, a beautiful thing can happen. Smart organizations allow for that.”

-- Maureen A. Corcoran, Vice President, Health, Life & Inclusion, Prudential Financial

“WORKFLEX came just in time. I am always looking for ways to sustain the momentum of the flexible workplace initiative I’m leading--and this guide has become my go-to resource! This guide goes in-depth on how to implement a flexible workplace and includes advice from those who’ve been there; it’s the kind of detailed information I’ve only heard in my interviews with experts and benchmarking with other organizations. Thanks to FWI and SHRM for creating this indispensable resource and helping more companies make the flexible workplace a part of their workplace strategy.”

-- Erika Wendt, PhD, Project Manager, Smart Work, Southern California Gas Company, a Sempra Energy utility

WORKFLEX brings together all of the keys elements necessary to introduce flexibility into the workplace. Whether it’s case studies that show the broad business impact or the tools and forms that guide the use of flexibility, this book gives practitioners the confidence to get started. There’s no excuse to not move because you don’t know where to begin. Now you do!”

-- Cali Williams Yost, Founder and Chief Executive Officer, Work+Life Fit, Inc./Flex+Strategy Group

“. . . an important benchmark resource for organizations, leaders, researchers, and employees.”

-- John W. Boudreau, PhD, Professor of Management and Organization; Research Director, Center for Effective Organizations; Marshall School of Business, University of Southern California

NameWorkflex: The Essential Guide to Effective and Flexible Workplaces (e-book)
AuthorFamilies and Work Institute and SHRM
Published Year2012
Page Count372
PublisherFamilies and Work Institute and SHRM

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