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Building Customer Loyalty: How YOU Can Help Keep Customers Returning, Revised Edition

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Description

Building Customer Loyalty – How you Can Help Keep Customers Returning focuses on simple concepts and ideas to help each individual in an organization understand his or her critically important role in every one-on-one customer interaction. The book provides tips and techniques for offering extraordinary service to both internal and external customers and helps each person learn to create positive memorable customer experiences, build lasting customer relationships, attract new customers while keeping the current ones, and have fun doing it.

Additional Info

Name Building Customer Loyalty: How YOU Can Help Keep Customers Returning, Revised Edition
SKU 48.21512-2
Year published 2011
Page count 112
Publisher Barbara Glanz
ISBN No
Author Barbara Glanz
Format Paperback