Dropdown Button
  • All
  • Books & Resources
  • Events
  • Seminars
  • SHRM eLearning
  • Certification

Communicate with Confidence, Revised and Expanded Edition: How to Say it Right the First Time and Every Time

The SHRMStore has moved its books to an affiliate model with Amazon. Your purchase of this book on SHRM's Amazon store supports the HR profession and SHRM's mission.

Description

The classic business communication guide—updated for smart phones, social media, and other digital platforms

Communicate clearly, tactfully, and confidently in any situation, including:

  • Being persuasive
  • Running productive meetings
  • Asking the right questions
  • Coaching
  • Negotiating 
  • Resolving conflicts
  • Responding to insults
  • Offering praise
  • Delegating responsibilities
  • Crossing cultural divides
  • Networking at events

Additional Info

Name Communicate with Confidence, Revised and Expanded Edition: How to Say it Right the First Time and Every Time
SKU 48.11508-2
Year published 2011
Page count 512
Publisher McGraw-Hill
ISBN 9780071770132
Author Dianna Booher
Format Paperback