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Communicate with Confidence, Revised and Expanded Edition: How to Say it Right the First Time and Every Time

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Description

The classic business communication guide—updated for smart phones, social media, and other digital platforms

Communicate clearly, tactfully, and confidently in any situation, including:

  • Being persuasive
  • Running productive meetings
  • Asking the right questions
  • Coaching
  • Negotiating 
  • Resolving conflicts
  • Responding to insults
  • Offering praise
  • Delegating responsibilities
  • Crossing cultural divides
  • Networking at events

Additional Info

Name Communicate with Confidence, Revised and Expanded Edition: How to Say it Right the First Time and Every Time
SKU 48.11508-2
Year published 2011
Page count 512
Publisher McGraw-Hill
ISBN 9780071770132
Author Dianna Booher
Format Paperback

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