Conflict Management: Enhancing Your Business Relationships
SHRM: 7.25 PDCs
Individuals seeking guidance on how to manage conflict in business relationships.
HR Expertise (HR Knowledge)
Acquire the necessary confidence to facilitate a conflict discussion. Learn how to assess and manage workplace conflict while fostering an environment conducive to effective discussions. Measure your own perceptions of conflict, and learn how to identify sources of conflict and recognize early warning signs of destructive conflict in order to develop positive alternatives.
- Assess their individual methods of managing conflict.
- Identify the various styles with which others handle conflict.
- Identify the sources and warning signs of potential conflict.
- Execute methods for successful conflict resolution, coach others to manage conflicts effectively, and facilitate conflict discussions.
- Create a culture of effective conflict management by understanding the nature and causes of workplace conflict.
Program Schedule ONE-DAY PROGRAM
8:30 a.m. - 5:00 p.m.
Click here for program locations and recommended hotels.
Questions? E-mail us at email@example.com
**These are Seminar prices only and do not apply to the courses offered at SHRM conferences.
Transfers and Cancellation
Transfers are permitted one time only within the calendar year. Transfer requests must be submitted in writing via e-mail or fax, no later than 10 business days before the program start date. You may transfer into another program that will be held before December 31, 2017. If you are unable to attend the program to which you transfer, you may send a replacement. If you are unable to send a replacement, you forfeit your registration fee. All transfers must be made in writing using our online form or can be faxed to +1.703.535.6490.
All cancellations must be in writing using our online form or can be faxed to +1.703.535.6490. Should the program be cancelled, SHRM is not responsible for any penalty incurred by purchasing a nonrefundable airline ticket or related travel/personal costs. Confirmed registrants may cancel and receive a full refund minus a $250 administrative fee up to 10 business days before the program. If you find that you are unable to attend and it is less than 10 business days before the program start date, you may send a replacement to attend in your place. If you are unable to send a replacement, you forfeit your registration fee.