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How to Access

When you register for a SHRM Live Virtual Event, please take some time to review the information below to help maximize your upcoming online experience.

  1. Confirmation
  2. When you register for a SHRM Live Virtual Event, you will receive an email receipt from the SHRM Store sent to the email address that is in your SHRM profile.

    You will also receive a confirmation email for the event you registered for from support@digitellinc.com. It will contain a link to the event, the instruction “Click here to attend event,” and the date and time of the event.

  3. Access Instructions
  4. Once you have clicked on the login link, you will be prompted to login using your SHRM credentials—email and password. After logging in, you will then be directed to the relevant SHRM Live Virtual event page.

    Important! Each time you access a SHRM Live Virtual Event page, use your SHRM credentials.

  5. System Compatibility Checker
  6. Before joining any SHRM Live Virtual Event,click the "System Checker" tab on the event page. This will ensure your system is compatible with the live broadcasting platform.

  7. Launching the Live Broadcast
  8. SHRM Live Virtual Events typically open for login 30 minutes before the livestreamed event is scheduled to begin. To access the live streamed event, click the "Sessions" tab on the event page.

  9. Accessing and Downloading Handouts
  10. To access all SHRM Live Virtual Event presentation slides and other resources, click the "Resources" tab on the event page.

  11. Access to SHRM Live On Demand:
  12. Most SHRM Live Virtual Events offer on demand access to a recording of the event within 48 hours of the close of the program. The duration of on demand access will be stated in the confirmation email and on the event page itself. To view the recording, log back in to the event page using your SHRM credentials and click on the "Archives" tab.

  13. Technical Support
  14. If you need assistance regarding access to a SHRM Live Virtual Event page, please call 877.796.1325 for live technical support from SHRM’s streaming partner from 9:00 a.m. - 5:00 p.m. EST, Monday-Friday. During the live event, you may use the "live help" chat feature located to the left of the event page screen.

  15. SHRM Membership and Profile Questions
  16. For questions involving your SHRM membership, your membership profile and login credentials, please contact SHRM member care center: 800.283.7476 option 3 (U.S. only) | +1.703.548-3440 option 3 (International).

  17. Cancellation Policy
  18. Unless otherwise stated on the order page for a SHRM Live Virtual Event, registration is final and no refunds are available.