Payments
What sales tax is charged for SHRMStore purchases?
- SHRM Educational Programs & Specialty Credentials: There is no sales tax.
- SHRM Learning System: Applicable state sales tax will be applied to each order.
- SHRM eLearning: There is no sales tax.
- SHRM Conferences: There is no sales tax.
- SHRM Membership: There is no sales tax.
- SHRM Accessories, Apparel, Books, Business Solutions, & Merchandise: Applicable state sales tax will be applied to each order. The sales tax is calculated based on the shipping address.
Tax exemption status: If you have a tax-exempt status, please place your order by phone and provide your tax exemption number by calling 800.283.7476 (option 6).
Sales tax charges: All taxable orders/products will follow the most current state taxation laws depending on the ordering location and fulfillment location. International orders may pay duties and taxes upon receipt.
Can I pay with a gift certificate?
What forms of payment are accepted for online purchases?
Is it safe to use my credit card online?
When will my credit card be charged?
How can I manage my stored payment information?
You can add, edit, and/or remove your saved payment methods in your MySHRM account. Visit https://login.shrm.org/ to log in to your MySHRM account. Once you are logged in, click your name in the upper right-hand corner of the webpage and select the “My Account” link from the dropdown menu. Click the “My Account” tile in the lower left-hand side of the screen. Click the “Manage Credit Cards” link, which is located within the Account Information section under the Credit Cards heading. Click the “Credit Cards” link under My Account Overview found on the left-hand side of the screen. From here, you can add a new credit card for future use, edit a stored credit card, and/or remove a stored credit card.
If you would like one of your stored credit cards to be used as your default payment method for future purchases, you can select the checkbox next to “Make this my default credit card” while adding a new card or by editing an existing card.
How do I change by default payment information for purchases that auto renew?
You can add, edit, and/or remove your saved payment methods in your MySHRM account. Visit https://login.shrm.org/ to log in to your MySHRM account. Once you are logged in, click your name in the upper right-hand corner of the webpage and select the “My Account” link from the dropdown menu. Click the “My Account” tile in the lower left-hand side of the screen. Click the “Manage Credit Cards” link, which is located within the Account Information section under the Credit Cards heading. Click the “Credit Cards” link under My Account Overview found on the left-hand side of the screen.
If you would like one of your stored credit cards to be used as your default payment method for future purchases, you can select the checkbox next to “Make this my default credit card” while adding a new card or by editing an existing card.
If you would like to make a new credit card your default credit card, add the new card you would like to serve as your default payment method and select the checkbox next to “Make this my default credit card” before clicking the “Add Card” button. If you would like to make a different existing credit card your default credit card, click the “Edit” hyperlink for the credit card you wish to make your default payment method and select the checkbox next to “Make this my default credit card” before clicking the “Update Card” button.
What forms of payment are accepted for purchases made via mail, phone or fax?
Acceptable forms of payment vary by the product purchased. A credit or debit card is an acceptable form of payment for all product purchases. Visa, MasterCard and American Express are accepted. Discover Card is not accepted. Other forms of acceptable payment are defined by product below.
| Invoice | Check or Money Order | Purchase Order | |
|---|---|---|---|
| Educational Programs & Specialty Credentials | An invoice may be created by contacting SHRM Customer Experience; however, registrations are not complete until payment has been received in full. | Check accepted via mail with a completed registration form (allow 4-6 weeks for processing). ATTN: SHRM Educational Programs, | Accepted from government agencies only and must be submitted via mail (allow 4-6 weeks for processing) or fax (allow 1-2 weeks for processing) with a completed registration form. ATTN: SHRM Educational Programs, Society for Human Resource Management, P.O. Box 23783, New York, NY 10087-3783, Fax: +1.703.535.6490. |
| SHRM Learning System | Call our Customer Service Team at 800.444.5006, option 6, then option 2, or +1.651.905.2663 for more information. Money orders are not accepted. | ||
| SHRM eLearning | Corporate orders must be placed online via the SHRMStore, but invoicing is available. Please contact eLearning@shrm.org if your organization requires an invoice. | Contact eLearning@shrm.org for support if you need to pay via check, money order or purchase order. | |
| SHRM Conferences | An invoice may be created by contacting SHRM Customer Experience; however, registrations are not complete until payment has been received in full. | Check or money order accepted via mail (allow 4-6 weeks for processing). ATTN: SHRM Conferences, | Accepted from government agencies only and must be submitted via mail (allow 4-6 weeks for processing) or fax (allow 1-2 weeks for processing) with a completed registration form. Visit the conference website to download the appropriate registration form. All SHRM events can be found at shrm.org/events-education/events. ATTN: SHRM Conferences, |
| SHRM Membership | Invoicing is available for corporate orders. If your organization requires an invoice, contact SHRM Customer Experience. | Contact SHRM Customer Experience to process your membership. | Contact SHRM Customer Experience to process your membership. |
| SHRM Books | Please contact SHRM Customer Experience to request an invoice; however, the books will only ship after full payment has been received. | Check or money order accepted via mail (allow 4-6 weeks for processing). Please contact SHRM Customer Experience to request an invoice then mail it with your payment to: ATTN: SHRM Books, | Corporate and academic customers can order SHRM-published books from our distributor Independent Book Group (IPG). SHRM only accepts purchase orders from academic institutions and government entities located within the United States. The purchase order must be submitted with payment in full before the books can be shipped. To request an invoice for your order, please contact SHRM Customer Experience. The invoice can be paid online or by mailing a check or money order to: ATTN: SHRM Books, |
| SHRM Accessories, Apparel, Business Solutions, & Merchandise | Please contact SHRM Customer Experience to determine if your order can be invoiced. | Check or money order is not accepted for payment of these products. | Accepted from academic institutions and government entities (located within the domestic United States) only and must be submitted via mail with your completed order form. ATTN: SHRMStore, To request an order form, please contact SHRM Customer Experience. |
Automatic Renewals
How do automatic renewals work?
Your membership will automatically renew for additional twelve-month terms unless you opt out of automatic renewals. On your membership renewal date, you will be charged an annual membership fee at the then-current annual membership rate. You can find your renewal date by logging into your SHRM account, and going to My Account. Your membership expiration date is visible on the My Account landing page.
You will receive an email reminder 30 days before your renewal date. You can opt out of automatic renewals at any time up until 24 hours prior to your renewal date, as described further in the cancellations section below.