Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni
Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients.
- Offers a key resource for gaining competitive advantage in tough times
- Shows why the quality of vulnerability is so important in business
- Includes ideas for inspiring customer and client loyalty
- Written by the highly successful consultant and business writer Patrick Lencioni
This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge.
Table of Contents:
Part One: Theory.
Part Two: Practice.
Part Three: Research.
Part Four: Testimony.
The Origins of Getting Naked.
Naked Service Defined.
Shedding the Three Fears.
Broader Applications of Nakedness.
About the Author.
|Name||Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty|
|Author||Patrick M. Lencioni|