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The HR Scorecard

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Three experts in the field outline a powerful measurement system that highlights the indisputable role HR can play as both a prime source of sustainable competitive advantage and a key driver of value creation. They draw from an ongoing study of nearly 3,000 firms to outline a seven-step process they call an HR Scorecard, specifically designed to embed human resources systems within a firm's overall strategy and manage the HR architecture as a strategic asset. Building on the proven Balanced Scorecard model, they also show how to link HR's results to measures-such as profitability and shareholder value-that line managers and senior executives will understand and respect.

The authors argue that human resources's strategic role begins with designing an HR architecture-the HR function, the HR system, and strategic employee behaviors-that relentlessly emphasizes and reinforces the implementation of the firm's strategy. Using compelling examples from a variety of leading companies, they explain how to develop and implement an HR Scorecard in order to both manage the HR architecture as a strategic asset, as well as measure the contribution of that asset to firm performance.

Content includes:

  • HR as a Strategic Partner: The Measurement Challenge
  • Clarifying and Measuring HR's Strategic Influence: Introduction of a Seven-Step Process
  • Creating an HR Scorecard
  • Cost-Benefit Analyses for HR Interventions
  • The Principles of Good Measurement
  • Measuring HR Alignment
  • Competencies for HR Professionals
  • Guidelines for Implementing an HR Scorecard

David Ulrich is co-founder of the RBL Group and professor of business at the University of Michigan's Ross School of Business. He's ranked number one as a management educator guru by Business Week.  He was selected by Fast Company as one of the ten most innovative and creative leaders. He has been named the most influential person in the HR field by the U.K. HR magazine four out of the last five years and was most recently listed number 31 on the Thinker's 50 global ranking of business gurus. He's written 20 books covering topics in HR and leadership, including The Leadership Code and HR Transformation.



Additional Info

Name The HR Scorecard
SKU 48.15026
Year published 2001
Page count 301
Publisher Harvard Business School Publishing
ISBN 9781578511365
Author Dave Ulrich^Brian E. Becker^Mark A. Huselid
Format No


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