Dropdown Button
  • All
  • Books & Resources
  • Events
  • Seminars
  • SHRM eLearning
  • Certification

Learning System

Purchasing & Order Status

  1. Yes, purchases for other people within the same organization are available.

  1. Yes. Choose from two convenient options – For training led by a SHRM-Certified Instructor with onsite, live virtual learning or a blended learning experience of both to reach teams at multiple locations call +1-703-535-6496 or email OrgTraining@SHRM.org. For training Led by Your instructors or Self-Directed Learning, materials can be provided for your instructors to teach from or for staff to study on their own. For more information, call +1-651-905-2617 or email Colin.Moylan@shrm.org

  1. You should receive a confirmation email to the email address on file once the payment has been received, however if another is required, please contact the SHRM Store:
    Phone: 800.444.5006, #2; or +1.651.905.2663 | E-mail: CertPrep@shrm.org

  1. You should receive a confirmation email to the email address on file once the payment has been received, however if another is required, please contact the SHRM Store:
    Phone: 800.444.5006, #2; or +1.651.905.2663 | E-mail: CertPrep@shrm.org

  1. For a receipt, please contact the SHRM Store:
    Phone: 800.444.5006, #2; or +1.651.905.2663 | E-mail: CertPrep@shrm.org

  1. Selected items will remain in your cart for approximately 30 days.

  1. If your Learning System is no longer displayed in your cart, it may have reached the 30 day expiration date.  You may re-select your item to add it to your cart before checking out.

  1. You may access your order history under your account / MySHRM area by selecting the My Orders & Donations tile.

  1. You are not required to be a member to purchase the SHRM Learning System.  However, SHRM offers a discounted rate for SHRM members.

Payments

  1. Orders should be accompanied by check (company or personal; make check payable to SHRM), money order, or credit card number (VISA, MasterCard or American Express). Written purchase orders are accepted by mail or by fax. Please include SHRM order form with purchase orders.

  1. Orders should be accompanied by check (company or personal; make check payable to SHRM), money order, or credit card number (VISA, MasterCard or American Express). Written purchase orders are accepted by mail or by fax. Please include SHRM order form with purchase orders.

  1. Orders should be accompanied by check (company or personal; make check payable to SHRM), money order, or credit card number (VISA, MasterCard or American Express). Written purchase orders are accepted by mail or by fax. Please include SHRM order form with purchase orders.

  1. Gift Certificates cannot be used to purchase the Learning System.

  1. Please call our Customer Service Team at 1-800-444-5006, option #2 or 1.651.905.2663 for more information.

  1. Applicable state sales tax will be applied to each Learning System order.

Login/Password

  1. Login with your email address and password, at learnhrm.partnerrc.com/am/@@login

  1. If you do not remember your password, please visit learnhrm.partnerrc.com/am/@@loginand click the “Forgot your login name or password?” link.  You will receive password reset instructions via email to the address listed on our records.

  1. Please call our Customer Service Team at 1-800-444-5006, option #2 or 1.651.905.2663 for more information.

  1. A username and password must be used to access the learnhrm website.

  1. Once you log into the Learning System website you may change your email address on your account.

Refunds

  1. Unused items may be returned for a full refund (less shipping and handling) within 30 days of purchase. No items will be accepted after 30 days or if they are not in a condition to be resold.

  1. Please call our Customer Service Team at 1-800-444-5006, option #2 or 1.651.905.2663 for more information.

Returns

  1. Unused items may be returned for a full refund (less shipping and handling) within 30 days of purchase. No items will be accepted after 30 days or if they are not in a condition to be resold.

  1. SHRM Learning Systems
    2975 Lone Oak Drive, Ste 180.
    Eagan, MN 33121.
    Please include picking ticket or invoice with your return.

Transfers/Cancellations

  1. Purchases may not be transferred to another user.

Shipping

  1. You should receive your materials within a 7 – 10 business days of purchasing.

  1. If an item is out of stock, the SHRM website will prompt this information during purchasing.

  1. Shipping charges are based on FedEx ground service, and extra charges may apply for expedited shipping.  For more information please call our Customer Service Team at 1-800-444-5006, option #2 or 1.651.905.2663 for more information

  1. Typically orders are shipped via FedEx Ground unless otherwise specified. To expedite shipping, please contact our Customer Service Team directly at 1-800-444-5006, option #2, to place your order.