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Perfect Phrases for Managers and Supervisors, Second Edition

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The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

  • Setting a tone of mutual trust and respect
  • Dealing with difficult employees and delicate problems
  • Conducting interviews and performance reviews
  • Empowering your people
  • Disciplining workers or terminating employment

Additional Info

Name Perfect Phrases for Managers and Supervisors, Second Edition
SKU 48.31572-2
Year published 2010
Page count 208
Publisher McGraw-Hill Education
ISBN 9780071742313
Author Meryl Runion
Format Paperback


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