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Privacy policy

SHRMStore Privacy Statement


Welcome to SHRMStore, owned and produced by the Society for Human Resource Management (SHRM). SHRM is the leading membership association for the human resource profession. Our websites are available to all visitors, although some content and features are restricted to SHRM members.

When you make a purchase through the SHRMStore, you will need to create a SHRMStore account and provide email address, name, shipping, and billing addresses and credit card information. This information is used to provide the products you purchased. Your account login (email address and SHRMStore account password) is used to verify the user's identity for obtaining SHRM member discounts.

This Online Privacy Policy discloses SHRM's privacy practices and contains detailed information about the following: 

1.       What information of yours does SHRMStore collect?  

2.       What are "cookies" and how does SHRMStore use them?

3.       What organization collects the information and who has access to it?

4.       How does SHRMStore use the information it collects?

5.       How can you modify your SHRMStore member information?

6.       What is the opt-out policy for SHRMStore?

7.       What types of security procedures are in place to protect against the loss, misuse or alteration of your information?

All products and services in the SHRMStore are made available subject to this Privacy Policy. By creating a SHRMStore account, you agree, without limitation or qualification, to be bound by this Privacy Policy. 


Questions regarding this statement should be directed to:


The Society for Human Resources Management

1800 Duke Street

Alexandria, VA 22314




The SHRMStore will update this policy from time to time, so please check back periodically. When such changes occur, you will see the date of update at the bottom of this text. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will prominently post such changes prior to implementing them.

Frequently-Asked Questions

1. What information of yours does SHRMStore collect?

Our goal is to become your destination for HR-related information by providing services and product offerings that are most relevant to you in the most convenient way. To achieve this goal, SHRMStore collects information about site visitors. Information collected online is usually defined as being either anonymous or personally identifiable.


Anonymous information refers to data that cannot be tied back to a specific individual. SHRMStore collects some information each time a visitor comes to the SHRMStore website, so we can improve the overall quality of the visitor's online experience. For example, SHRMStore may collect the visitor's IP address, browser, and platform type (e.g., a Netscape browser on a Windows platform). Gathering this data helps us to learn what browsers we need to support. Other anonymous information may help us determine what sections of SHRMStore are most popular and how many visitors come to our site. You do not have to create a SHRMStore account before we can collect this anonymous information.


Personally identifiable information refers to data that tells us specifically who you are (e.g., your name and postal address). You are only required to provide such information if you purchase products and services provided through the SHRMStore website. We ask for personal information when you make a purchase using the SHRMStore.


2. What are "cookies" and how does SHRMStore use them?
A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer. This unique number identifies your web browser but not you to SHRMStore computers whenever you visit SHRMStore. A cookie will not provide personally indentifiable information about you, such as your name and address. The use of cookies is now an industry standard, and cookies are currently used on most major websites. Most web browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you when you have received a cookie. You can also set your browser to refuse to accept cookies altogether. While SHRMStore does not require you to use cookies, keep in mind that certain services will not function properly if you set your browser to refuse all cookies.


To help serve you better, SHRMStore generally uses cookies to let us remember items that you put in your shopping cart but did not purchase so that they will be there when you return to your cart another time.


3. What organization collects the information and who has access to it?

Data collected through the SHRMStore website(s) is generally collected and maintained solely by SHRM. More specifically, when you provide personally identifiable information on SHRMStore to purchase a service or product, that information is used solely to fulfill your order.

4. How does SHRMStore use the information it collects?
SHRMStore collects information to enable the fulfillment of your order. SHRMStore does not sell to third-parties the email addresses or postal addresses from customer accounts in the SHRMStore.

SHRMStore may be required by law enforcement or judicial authorities to provide information on individual users to the appropriate governmental authorities. In matters involving a danger to personal or public safety, SHRMStore may voluntarily provide information to appropriate governmental authorities.

5. How can SHRMStore account holders modify their personal information?
SHRMStore account holders may log in to the SHRMStore website and then change their account information by following the links under the My Account tab.

6. What is the opt-out policy for SHRMStore?
When you make a purchase, SHRMStore provides the opportunity to opt-in to receive the SHRMStore email Newsletter.  If you opt in and subsequently no longer wish to receive the SHRMStore email Newsletter (opt-out), you have the following options:

You can follow the unsubscribe instructions contained in your SHRMStore email Newsletter.

You can send an email to  SHRMStore@shrm.orgwith “unsubscribe from SHRMStore email Newsletter” in the subject line.

You can send mail to the following postal address: SHRM, 1800 Duke Street, Alexandria, Virginia, 22314, ATTN: SHRMStore.

7. What kinds of security procedures are in place to protect against the loss, misuse or alteration of your information?

SHRMStore has security measures, such as firewalls, in place to protect against the loss, misuse and alteration of your user data under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur, we take reasonable precautions to prevent such unfortunate occurrences. Any other particularly sensitive information, such as your credit card number, collected for a commerce transaction is encrypted prior to transmission.

You are ultimately responsible for the security of the information in your SHRMStore account. You may not share your SHRMStore login information with colleagues or friends so that they can obtain member pricing from the SHRMStore. You should log out of your browser at the end of each computer session to ensure that others cannot access your personal information.  If you share a computer with someone else or are using a computer in a public place like a library or Internet café, be sure to empty your shopping cart before leaving the SHRMStore website.

Privacy Policy Effective March 2007.