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The Definitive Guide to HR Communication: Engaging Employees in Benefits, Pay, and Performance

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Description

This book has been Approved for Recertification Credit. After reading this approved book, you must complete a quiz on SHRM’s eLearning platform. 

Two experienced HR communications consultants show how to dramatically improve the effectiveness of every HR message. HR professionals know their programs are pivotal to organizational success, but they also know how difficult it is to communicate those programs effectively. Hampered by legal restrictions, highly complex policies and programs, corporate politics, and old-fashioned notions about business communication, they create communications their audiences simply ignore. It needn’t be that way! Alison Davis and Jane Shannon present simple, powerful principles and techniques every HR professional can use, even those who’ve never been comfortable as writers. Davis and Shannon demonstrate how to treat employees as customers, and use the same strategies, tools, and care your company uses to sell its products or services. The authors help HR professionals understand their customers’ (and executives’) needs and motivations more clearly; package information to promote faster, better decision-making; and measure their effectiveness. They present specific solutions for safely eliminating unnecessary detail and jargon; explaining benefits, pay, and policies; improving recruiting, orientation, and outplacement communications; supporting retirement planning; and improving performance management.

 

Access the quiz for Definitive Guide to HR Communication on SHRM's eLearning platform by clicking here. For information on how to set up an account on SHRM's eLearning platform, click here. Receive a 70% or better score on the quiz and you will then receive a certificate of completion with the program ID that entitles you to 2.5 GENERAL credit hours. Use this Program ID to log your credits. For a complete list of the books approved for credit, visit the Approved Books List. Learn more on our Frequently Asked Questions (FAQs) page.

Additional Info

Name The Definitive Guide to HR Communication: Engaging Employees in Benefits, Pay, and Performance
SKU 48.63595
Year published 2011
Page count 320
Publisher FT Press
ISBN 9780137061433
Author Alison Davis, Jane Shannon
Format Paperback