Armstrongs Essential Skills for People Professionals: A Complete Guide for HR Practitioners

With coverage of fundamental skills such as interviewing, managing performance, reward and employee engagement, this book will equip you with the skills and confidence you need to be an outstanding people professional. Full of techniques for handling conflict and navigating challenging conversations, there is also guidance on managing equity, diversity and inclusion (EDI), supporting and communicating organizational change and contributing to the organization's environmental, social and governance (ESG) rating. This book also provides advice on the essential personal skills needed for success including problem-solving, decision-making and negotiation. Comprehensive yet accessible, this book provides you with the expertise required to deal with business issues as a HR professional.

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