Investing in People: Financial Impact of Human Resource Initiatives, Third Edition

The demand for organizational accountability has never been greater. The future of work, talent, and employment is changing at an unprecedented pace, and organizational decisions about how they invest in people are under increasing scrutiny. Leaders increasingly realize that their decisions about human resources are vital, in an increasingly uncertain and interconnected world. Yet, organizational decisions about people remain some of the least systematic and evidence-based, compared to resources such as money and technology. Investing in People draws upon state-of-the art practice and research in disciplines including psychology, economics, accounting, and finance, to provide HR professionals and leaders proven guidelines for measuring key HR initiatives. Based on a comprehensive framework that clarifies and supports strategic linkage between investments in human capital and important outcomes that senior leaders most care about, including recruiting, staffing, and training, turnover, customer-service, and higher financial returns to organizations.

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